• Uskollinen kotimaalleni, Puolan tasavallalle





    General information

    1. Contact data:

    Consular Section of the Embassy of the Republic of Poland in Helsinki

    Armas Lindgrenin tie 21, 00570 Helsinki



    Phone: 09 618 28 103


    Please be advised that due to high volume of cases the Consular Section answers phone queries on regular matters on Mondays, Tuesdays, Thrusdays and Fridays at 13:30-15:30. Please be advised to write an email with a detailed description of your case to:  


    Bank account number: FI66 1210 3000 1000 63 (Nordea Bank, SWIFT/BIC: NDEAFIHH). Please specify as a reference: ”CONSULAR FEE name and surname of the person in question"


    The most frequently asked question: I am travelling to Poland soon. How long does my passport have to be valid?

    Answer: The passport of EU citizens travelling to Poland has to be valid at least until last day of their visit in Poland.


    1. Visits at the consulate:

    All visits at the consulate shall be arranged via an IT system: e-konsulat ( The system enables to register a visit related to one of the following categories of cases:

    • passport issues;
    • legal issues: attesting the authenticity of the signature or of a document’s copy,  cases related to civil registry acts; permissions and certificates;
    • citizenship issues: cases related to acquiring or renouncing from the Polish citizenship;
    • Schengen visa issues;
    • national visa issues.

    Only registered persons are served.

    Opening hours:

    Monday, Tuesday, Thursday and Friday: 10:00 am–1:00 pm

    Wednesday: 10:00 am–5:00 pm

    The Consular Section is closed on Saturdays, Sundays and on all public holidays in Poland and in Finland, ie. 1st and 6th January, Friday before Easter, Easter Monday, 1st and 3rd May, Ascension Day (a Thursday falling 40 days after Easter), Corpus Christi (a Thursday falling 3 weeks after Ascension Day), Midsummer Eve (a Friday falling between the 19th and 25th June), 15th August, 1st and 11th November, 6th December and 24th-26th December.


    In 2018  – apart from Saturdays and Sundays – the Consular Section will be closed on: 1th January, 30th March, 2nd April, 1st, 3rd, 10th and 31st May, 22nd June, 15th August, 1st November and 6th, 25th and 26th December. On Wednesday 9th May the office will be open until 4 pm.



    1. Consular fees

    The consular fees shall be paid via bank order to the embassy’s account:  FI66 1210 3000 1000 63 (Nordea Bank, SWIFT/BIC: NDEAFIHH; please specify as a reference: ”CONSULAR FEE name and surname of the person in question" or – in exceptional cases – in cash at the office.



    We do not accept payments by card. 



    1. Emergency phone – only in extremely urgent cases (deceases, detentions etc.), after office hours of the embassy

    Konsulin päivystysnumero: 0 503 818 653. Tärkeää! Lue tämä ennen kuin soitat päivystysnumeroon!


    1. Päivystysnumero on konsulin matkapuhelinnumero. Se ei ole hätäkeskuksen hätänumero, eikä call-centre-numero. Suomessa  hätänumero on 112.
    2. Päivystysnumeroon voi ottaa yhteyttä ainoastaan suurlähetystön virka-ajan ulkopuolella ja vapaapäivinä. Arkipäivinä virka-aikana voi soittaa konsulaatin lankapuhelinnumeroon 09 618 28 103 tai kirjoittaa sähköpostiosoitteeseen:
    3. Konsuli ei puhu suomea. Hän puhuu englantia.
    4. Päivystysnumeroon soitetaan erittäin kiireellisissä asioissa, jotka koskevat tarvetta saada mahdollisimman nopeasti konsulin apua Puolan kansalaisille.
    5. Puolalaisten nimien oikeinkirjoitus on haastavaa ja puolalaisia nimiä on vaikea sanoa kirjaiminkin puhelimitse. Jos haluat ilmoittaa tietyn Puolan kansalaisen kuolemasta, sairaalahoidosta tai pidättämisestä jne. käytä osoitetta: tai erittäin kiireellisissä asioissa lähetä tekstiviesti annettuun puhelinnumeroon. Konsuli soittaa takaisin, jos tarvitsee lisätietoja.
    6. Älä soita salatuista numeroista! Konsuli osallistuu työtapaamisiin työajan ulkopuolellakin ja hän ei voi aina vastata heti puhelimeen. Jos soitat salatusta numerosta, konsuli ei voi soittaa sinulle takaisin.
    7. Tapauksessa, jolloin välittämäsi tieto ei ole äärimmäisen  tärkeä (äärimmäisen tärkeänä voidaan pitää esim. muutaman Puolan kansalaisen menehtymistä, vakavaa turvallisuusuhkaa) lähetä yöaikana tekstiviesti sen sijaan, että soittaisit.

    After office hours there is available an emergency phone to be used only in cases when an immediate intervention of the consul is required (as a decease or detention of a Polish citizen) in order to provide a Polish citizen with the consular assistance: 0 503 818 653. The emergency call in Finland is 112.


    1. Duties of the Polish consul

    The Polish consul is entitled to perform different acts according to the binding norm of the Polish, Finnish and international law. Without a prejudice to particular legal provisions ­– regarding the competence and procedural details of each of these acts – the Polish consul is entitled i. a. to:

    •  issue Polish passports and visas for the entry and stay in Poland,
    • accept applications for granting, confirming, restoring or renouncing the Polish citizenship,
    • act as an intermediary in different cases related to the Polish acts of the civil status,
    • attest the authenticity of a signature or of document’s copy with its original,
    • prepare and authorize official translations,
    • issue permissions to transport firearms to Poland,
    • issue permissions to transport corpses or ashes to Poland in order to be buried.


    The Polish consul is not entitled to issue Polish IDs (dowód osobisty) or driving licenses, prepare notarial deeds or concede marriages. As a rule, the Polish consul does not handle hereditary issues.

    The consul of the Republic of Poland in Helsinki acts within his consular district which is the Republic of Finland.



    6. Information on data protection


    Please find an information on binding regulations regarding data protection here.


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